Updated Nov. 10, 2009
- Final Fantasy XI FAQ (located below)
FFXI Japanese-English Guide by Kristy
FFXI New Player Guide
FFXI Customer Support Line (US)
Final Fantasy XI FAQ
General
Q: When was Final Fantasy XI released? And, what platforms was it released on?
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Q: What company developed Final Fantasy XI?
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Q: Is Final Fantasy XI free-to-play (F2P) or pay-to-play (P2P)? And, how much if it's P2P?
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Q: Hmm, how about for XBox 360? Will I have to pay extra for XBox Live?
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Q: What forms of payments are accepted?
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Q: When am I billed?
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Q: If I don't pay my account, how long is my account and character held?
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Q: What are the registration codes?
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Q: I've lost my registration codes, is there a possibility to get new ones?
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Q: I have the game up and running, what do I do now? How do I control it?
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Technical
Q: Will Final Fantasy XI work for PS3 since it was released for Playstation 2?
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Q: What are the system requirements for the PC?
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Q: What version of DirectX does FFXI use?
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Q: What font style does FFXI use?
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Official Playonline.com Rules and Policies
Here you can read the latest rules, policies and agreements governing users of PlayOnline and its online games, including Final Fantasy XI.
- PlayOnline Member Agreement
- PlayOnline Viewer and Tetra Master Software License Agreement
- FINAL FANTASY XI User Agreement
- FINAL FANTASY XI Software License Agreement
- Tetra Master User Agreement
- PlayOnline Community Site Guidelines
- PlayOnline Service Privacy Policy
- Square-Enix Security Token Terms of Use
Contact area: http://support.na.sq....php?id=20&la=1
Instruction Manuals: http://support.na.sq....php?id=20&la=1
Square-Enix Account Management System: https://secure.squar...ix.com/account/
PlayOnline Customer Support Phone Number
US Customer Support:
1-858-790-7529 (PLAY)
Not sure why they completely removed that phone number from their website. Believe me, you cannot find this number anymore on their website.
Also, this is the US customer support line. Once I find the European and Japanese numbers, I will post them here.
As a reminder: Customer support is region specific to your current account. If you are in the US with a European account, then you will need to contact the European PlayOnline Customer Support. I am UNSURE if this has changed, but knowing SE, this is unlikely.
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