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Paying for FFXI and FFXIV? Rate Topic: -----

#1
User is offline   rambus 

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SE rep 1.: You would like the charges on an account detailed, is that correct?
Rambus: I have a link FFXIV account so ant it suppose to be cheaper?
SE rep 1.: It would reduce the price of the base fee for the FINAL FANTASY XI account of once both accounts have left the free trial period.
SE rep 1.: More information can be found here:
http://www.playonlin...s/topics/ffxiv/
Rambus: how does that fit with the extention that was placed on FFXIV because of the poor conditon the game was released in
SE rep 1: Rambus please hold while I look into your issue.
Currently experiencing network delays, one moment please....
Network connection re-established.
SE rep 1: Unfortunately, your issue requires Tier 2 support. One moment please while I transfer you to our Tier 2 department and the next available representative will be with you shortly.
SE rep 1 has left the session.
Please wait while we find an agent from the SEA FFXI Tier 2 OL department to assist you.
You have been connected to SE rep 2
SE rep 2: Hello, Rambus, thank you for contacting SQUARE ENIX Customer Support. Just a few moments while I review your question, please.
SE rep 2: Are you inquiring about your bill?
Rambus: when i told the last guy this
Rambus: Rambus: how does that fit with the extention that was placed on FFXIV because of the poor conditon the game was released in
Rambus: he put me to you
SE rep 2: You will have to wait till the extended trial period has ended before you receive the promotional discount price.
SE rep 2: Are there any other issues I can assist you with right now, Rambus?
Rambus: how long does the discount last? as long both are active?
SE rep 2: As it stands the promotion will end in January.
Rambus: so wait you are telling me i noly get one month for the discount?
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#2
User is offline   Byozuma 

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At least you get that month, those of us who signed on with the PS3 have to wait till March at the latest, that's well past January! Hell, I'm not even going to be able to get the promotional item for having XIV and XI active at the same time!!
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#3
User is offline   Tikki 

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So really you'll save more money by canceling XIV!
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#4
User is offline   rambus 

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View PostTikki, on 20 October 2010 - 09:29 PM, said:

So really you'll save more money by canceling XIV!

pretty much that has me thinking about it but im not sure yet.

if you give a discount penitently they may make more money in the end but that's my option.
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#5
User is offline   Corrderio 

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IIRC SE said the discount would only last til Jan. 2011
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#6
User is offline   Kimjongil76 

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Not true. The discount will be ongoing after 2011.

If I recall the combined package will increase $2 dollars. But it will still be cheaper than paying for both seperatly. Now I can't say for sure if you would get the item for ps3. But I am sure they will do a simular item package launch. After all they are a company and want to make money
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#7
User is offline   Corrderio 

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Maybe it's just for the shoes, when I seen it all I knew is there was no way I'm going to subscribe back to XI.
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#8
User is offline   MrReinhardt 

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Look at it this way. Without the trial extension the breakdown looks kind of like this:

October:
FFXI 7.00
FFXIV 12.99
Total 19.99

November:
FFXI 7.00
FFXIV 12.99
Total 19.99

December:
FFXI 7.00
FFXIV 12.99
Total 19.99

Overall Total:
59.97


With the extended trial:
October:
FFXI 7.00
FFXIV 0.00
Total 7.00

November:
FFXI 7.00
FFXIV 12.99
Total 19.99

December:
FFXI 7.00
FFXIV 12.99
Total 19.99

Overall Total:
46.98


You still save money with the extended trial. I'm not 100% on 14's monthly total btw since I didn't pay attention to payment amount when I was registering during trial.

This post has been edited by MrReinhardt: 21 October 2010 - 06:56 AM

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